Shipping policy

Cordobes Foods Shipping Policy

Last Updated: December 28th, 2023

Every day, our focus revolves around the sale and shipment of top-notch meat.

We meticulously pack your order in a reusable, insulated box, complete with ice packs or dry ice, ensuring the ideal temperature is maintained. Products may arrive thawed due to transit; we are not responsible for delays in the shipping process. Delivery is available for eligible addresses across the U.S. (Alaska and Hawaii excluded). Your order will be dispatched through UPS, FedEx, USPS, and Common Carrier, assuring it reaches you on the precise date you chose during the ordering process.

1. Processing Time:

Orders are processed within 1-2 business days (excluding weekends and holidays) after the order is placed.

2. Shipping Methods:

We offer standard and expedited shipping options. Shipping rates are calculated at checkout based on the weight and destination of your order.

3. Shipping Destinations:

Cordobes Foods currently ships to addresses within the United States. We do not ship to P.O. boxes.

4. Shipping Carriers:

We partner with reliable carriers to ensure the timely and secure delivery of your order.

5. Estimated Delivery Time:

-Standard Shipping: 3-5 business days.

-Expedited Shipping: 1-3 business days.

6. Tracking Information:

Once your order has shipped, you will receive a confirmation email with tracking information.

7. Shipping Charges:

Shipping charges are calculated based on the weight and destination of your order. Free shipping may be available for orders over a certain amount, as specified on our website.

8. Order Changes and Cancellations:

Once an order is placed, changes and cancellations may not be possible. Please review your order carefully before completing the purchase.

9. Missing or Damaged Items:

In the rare event that your order arrives with missing or damaged items, please contact our customer service within 48 hours of receiving your order for assistance.

10. Stolen Packages:

We are not responsible for stolen packages. If your package is stolen, you may file a claim with the police or the shipping company. In some cases, we may provide a discount on your next order at our discretion.

11. Perishable Items:

Our products are perishable. Please ensure someone is available to receive the order and properly store the items upon delivery.

12. Weather Delays:

Adverse weather conditions may cause unexpected delays. We are not responsible for such delays.

13. Signature Requirement:

A signature may be required upon delivery to ensure safe and secure receipt of your package.

14. Holiday Shipping:

Shipping times may be longer during holiday seasons. Please order in advance to ensure timely delivery.

15. Customer Responsibility:

It is the customer's responsibility to provide accurate shipping information and ensure someone is available to receive the delivery.

16. Refund Policy:

Please refer to our refund policy on our website for details on returns and refunds in case of shipping issues or dissatisfaction.

17. Contact Information:

If you have any questions or concerns about your order or our shipping policy, please contact us at info@cordobesfoods.com.

Note: This shipping policy is subject to change without notice. Please check our website for the most up-to-date information.